Last updated: October 30, 2026
Who We Are
ITC Technology Solution ("we," "us," or "our") operates this website and a computer and electronics repair shop located at 2920 S. Archibald Ave., Unit G, Ontario, CA 91761. You can reach us at (909) 947-7789 or ITCtheworld@gmail.com.
Information We Collect
We collect only the information needed to provide repair services and communicate with you:
- Contact information — your name, phone number, and email address, provided through our free-estimate form, by phone, by text message, or in person at our shop.
- Service information — details about your device and the problem you describe, repair status, and appointment information.
- Text messaging information — your mobile number and your consent to receive service-related text messages, if you choose to opt in.
This website does not sell products online and does not require you to create an account.
How We Use Your Information
We use your information to:
- Provide repair, diagnostic, data recovery, networking, and related services;
- Prepare estimates and communicate about your repair;
- Send repair status updates, ready-for-pickup notifications, and appointment reminders;
- Respond to your questions and requests.
Text Messaging (SMS)
If you provide your mobile number and agree to receive text messages from us, we will send you service-related messages only, such as repair status updates, ready-for-pickup notifications, and appointment reminders. We do not send marketing messages. Message frequency varies based on your repair. You can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply.
Sharing of Personal Information
We share information only as needed to operate our business, for example with our website hosting provider and phone service provider, who are required to use it only to provide services to us. We may also disclose information when required by law or to protect our rights, property, or safety.
Data Security and Retention
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep your information only as long as needed to provide services, maintain business records, and meet legal obligations.
Your Privacy Rights (California)
If you are a California resident, you have the right to know what personal information we collect about you, to request deletion or correction of that information, and to opt out of any sale or sharing of your personal information. We do not sell personal information. To exercise any of these rights, contact us at ITCtheworld@gmail.com or (909) 947-7789.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
ITC Technology Solution
2920 S. Archibald Ave., Unit G
Ontario, CA 91761
Phone: (909) 947-7789
Email: ITCtheworld@gmail.com